Even though the web hosting service provided by the different companies seems the same, every provider has a personalized platform with its own modifications and different ways to complete specific procedures. This is the reason why, an information-loaded knowledge base will be astonishingly useful both for persons with little or no practical experience and for technically trained individuals who will sooner or later learn how specific operations are completed, but will waste valuable time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, sparing users time and energy. The consequence is more satisfied customers, since they can easily find the info they are seeking, and much less work for the support staff members, because usually most of the questions and difficulties that customers have are already listed in the knowledge base. If the articles themselves are competently written and encompass more things, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

All web hosting plans that we are offering feature a comprehensive knowledge base where you can find everything you need to know about your hosting account. Regardless of whether you’re intending to create a new MySQL database, to forward a domain name using an .htaccess config file or to set up an e-mail account on your desktop computer or phone, you can just read our step-by-step help articles and all the info that you need will be there. When you go to a specific section of the Hepsia Control Panel, you will see articles that are associated with the features that you can access through it. If you prefer to check the complete article collection and get familiar with all the functions that Hepsia is offering, or only to read general information about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our absolute best to encompass any predicament that you may possibly stumble upon, but if you do not find the information that you desire, you can always get in touch with us, as our customer service team members are on duty 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an elaborate knowledge base for all our present and prospective clients, so if you order a semi-dedicated server plan from our company, you will be able to find any info that you are looking for at any moment. We’ve got a ton of educational articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are merely two instances. Our how-to guides will help you do anything you wish – unzip an archive, import a database, redirect a domain name, etc. Plus, we also have troubleshooting guidelines, which will permit you to find out what causes a particular problem and the viable solutions for it. In case you are not able to send emails or your domain name opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and correct the problem instantaneously. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.