A live chat is a real-time way of communication between a web hosting supplier's support team and its clients. It is an efficient way to receive some info about the website hosting services or have some issue resolved since you are speaking with a live representative. The benefits of using a live chat service rather than calling or opening a trouble ticket are the lower chance of errors at the time you exchange info such as usernames or domain names, the faster response time since the communication is live as well as the fact that you do not have to stay on the chat constantly - you can do another thing while the representative investigates the issue involved. Furthermore, you're able to connect with a live chat room from any kind of computer which is connected to the Internet, avoiding the phone rates that you will need to pay in case you are calling to another country.

Live Chat Support in Web Hosting

As we consider the fact that a great number of issues can be resolved when you speak with a live person, we provide a live chat service for all our prospective and current clients. Our chat is online every day and our support representatives can assist you with a variety of questions and issues. In case you aren't our client yet, you are able to find out more about our web hosting plans and the web hosting platform in general so that you can make sure that your sites will operate efficiently on our servers. In case you already have an account and you have some questions or you encounter any kind of troubles with some of our services, you will be able to get in touch with us through our live chat and we will provide you with the needed information or assist you to troubleshoot the problem. You'll need to open a support ticket for some problems that require more time or the expertise of a system administrator, but for a lot of common troubles you'll get help right away.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on weekends and holidays. It is the perfect way to learn more information about our semi-dedicated plans in case you don't have an account yet or to have an issue resolved if you are a customer and our support representatives will help you instantly regardless of the time of the day you join our chat. If you're hestitating which package is more appropriate for your sites, if you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or in case you've got problems setting up an e-mail account on your machine, you're able to get in touch with us and we will provide you with the required information quickly. The live chat is available even after our phone lines go off for the day, therefore when you have an account here, you can be certain that you will always enjoy timely help with any kind of question or problem that pops up.