Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Website Control Panel you will find a detailed Help Center section featuring a multitude of help articles and regularly asked questions. They are answered by our support team of knowledgeable techs. Just type in your question and our intelligent software will offer you the most appropriate answer.

  • Top quality support service
  • Instructional Video Clips

  • If you prefer to see how a task is completed or how an issue is dealt with, instead of just reading about it, examine our selection of educational video tutorials. They cover various different topics and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client support service with a sixty–minute support ticket response guarantee. A team of skilled technicians will be at your disposal to answer all the enquiries that you may possibly have. During non–busy hours, a reply will be offered within just twenty minutes.