1 hour ticket response
Prompt assistance is our prime duty and that’s why we’ve got a team of trained client support engineers who will be happy to provide a prompt solution to any question that you could have. Just submit your client support ticket from your Website Control Panel and we will reply back to you within one hour at the latest. In fact, we work hard and aim for a 20–minute client support ticket response time.
A First–Rate Help Desk Support Service
Our client support staff members have immense experience in the web hosting plans sphere and are practiced enough to come up with a fast solution to your problem. If, however, the matter at hand is not within the competency of a customer support engineer, the technical support ticket will be sent to a programmer or system administrator for additional investigation.
An Easy–to–Navigate Help Center
In the Website Control Panel you can find an easy–to–navigate Help Center section where you can find quick suggestions on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. database, find more suggestions in the web hosting account management articles or check our how–to video tutorials.