Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our technical assistance crew is available 24x7 to take care of all of your current support requests. Every ticket you submit to us will be addressed within up to one hour. If your case demands the assistance of one of our administrators, we are going to send the ticket to the person on shift and will inform you that the situation is under control.

  • Top quality support service

  • Expert Customer Assist Service

  • Our tech assist Dept will be working for you 24/7/365 to to handle all service demand tickets that you send. We offer technical support for all the software applications that are pre–configured on your hosting server. These include our custom made Website Control Panel, the preferred Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Website Control Panel that comes 100% free in your virtual server, you will find an informative Help section, that includes all you should be informed about when maintaining your web sites and applications. We have added a wide range of how–to articles and reviews and video tutorials that demonstrate the standard site administration responsibilities in an easy to read manner.